Ticketing solution integrated in Hiberus

The best ticketing system | ES
+34 976 20 58 99

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Support

Our technical service moves to be able to give support during the start-up of the system

Telephone support and remote connection not only for actions that require an immediate solution but also for improvements of the system outside the hours of attention to the visitor

What is the value proposition of the IACPOS platform

Incident attention

Perfective maintenance

Availability 24 x 7 x 365

Corrective and preventive maintenance

Remote solution of problems that can be corrected

Attention and maintenance in the Center or for the Event wherever you are

Support capabilities

The IACPOS Support service is adapted to all the levels and needs of each client: care of incidents, remote connection, maintenance, etc.

  • Availability 24 x 7 x 365 of the server infrastructure 

  • Global incident management 

  • Remote connection 

  • On-site displacement for possible incidents that require it. 

  • Preventive, perfective and corrective maintenance 

  • Establishment of the different levels of criticality 
  • Permanent update service 

  • Total availability of the service 

  • Telephone support to help in the configuration of events and products 

  • Hardware maintenance associated with our system 

  • Technicians specialized in ticketing systems 

  • Specialized technicians in the configuration part

Do you have any questions?

Call today and speak one-on-one to a highly trained IACPOS Platform specialist to answer any questions you may have.

+34 976 20 58 99
IAAPA

Request a demo

Request a personalized demo to talk to a IACPOS Platform specialist about your specific needs.

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